Known Problems

This page contains a list of known issues and problems with Maltron keyboards.

If you are aware of an issue with one of our keyboards that is not mentioned here, please let us know and we will consider it for inclusion. Thank you!


PS/2 to USB adapters
We don't supply PS/2 keyboards any more, but there are plenty out there still in use. If you need to connect one of our PS/2 keyboards to a computer or laptop that only has USB ports (as most modern computers do), then a Lindy adapter is your best bet. This adapter is the most reliable one that we know of for connecting a Maltron PS/2 keyboard to a USB port

Please note that the Lindy adapter is only designed to work with USB 1 and 2 ports. It is unlikely to work with a USB 3 port.

 

Maltron Keyboards and USB 3 Ports
We are aware that some of our customers experience problems when using their Maltron keyboard into a USB 3 port.  This is caused not by the Maltron keyboard itself, but by out of date USB driver software on the computer itself. Even if the computer is new, there is a strong possibility that updated (newer) driver software is available and this should be downloaded and installed in accordance with your computer manufacturer's instructions, or through your IT department.

So, if you have issues using your Maltron keyboard in a USB 3 port, please try updating your computer system driver software as there is a good chance it will fix the problem.

 

Citrix
Some of our customers have reported that their Maltron keyboard does not work when used on a system running Citrix. While this problem is not confined only to Maltron keyboards (it is also an issue with several other makes), we are currently working to see if a fix or workaround is possible.